You are entitled to a full refund within 14 days of your order being dispatched. The item must not have been used and the packaging should not have been opened. If you have gone over your 14 days return policy we are more then happy to exchange the product for something else.
Please note you will only be entitled to a refund if the product is damaged or defected this will be at the disgression of S Mills beauty. Please note postage is on refundable for hygiene reason's eye lashes are non refundable and non returnable.
Refunds are issued by original payment method, once we have received the product you will receive an email confirming that the product/products has been received, the item/items will be inspected we will send you an email to let you no the decision of the refund by email.
You are only entitled to a exchange if the product / products is damaged of defected.
Shipping to all UK destination standard delivery order are dispatched within 3 working days of your order being processed. if you place your order over the weekend your order will be processed the next working day.
Once you place your order you will receive a conformation email confirming your order then your order will the be dispatched with 3 working days.